Head Of Engagement Management - Data As A Service

Snorkel AI

Remote, United States
Base: $212,000 - $300,000 usd; bonus/equity: emplo...
Remote
8+ years in customer success or account management
3+ years leading customer-facing teams
Experience with consumption-based business models
Snorkel AI is seeking a Head of Engagement Management for their Data-as-a-Service (DaaS) division, focusing on driving customer adoption and revenue growth. The ideal candidate will have significant experience in customer success and team leadership within a technical environment, particularly in data or AI/ML sectors

Job Summary

  • This role is responsible for building and scaling the Engagement Management team to drive customer outcomes and revenue realization across the DaaS business.
  • The successful candidate will partner closely with Sales leadership to drive expansion strategy and maximize revenue from existing accounts.
  • Snorkel AI offers equity in the form of employee stock options and a compensation range between $212,000 and $300,000 USD.

Matching Summary

Match Score: 85

Snorkel AI is seeking a Head of Engagement Management for their Data-as-a-Service (DaaS) division, focusing on driving customer adoption and revenue growth. The ideal candidate will have significant experience in customer success and team leadership within a technical environment, particularly in data or AI/ML sectors.

Salary

Base: $212,000 - $300,000 USD; Bonus/Equity: Employee stock options included; Benefits: Not specified

Skills & Requirements

Must-have

  • 8+ years in customer success or account management
  • 3+ years leading customer-facing teams
  • Experience with consumption-based business models
  • Track record driving net revenue retention
  • Strong executive stakeholder management skills

Nice-to-have

  • Background in AI/ML or data infrastructure
  • Experience building functions from ground up
  • Ability to operate in ambiguous environments
  • Willingness to travel up to 20 percent

Key Requirements

  • 8+ years experience in customer success or consulting
  • 3+ years experience leading and scaling teams
  • Technical aptitude in data, AI, or ML domains

Work Rights

Not specified

Tailored Resume

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