Express Lube Advisor

Katy Honda

Katy, TX, United States
Customer service and communication
Identify and resolve customer concerns
Manage own time and others' time
The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns

Job Summary

  • The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
  • They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.

Skills & Requirements

Must-have

  • customer service and communication
  • identify and resolve customer concerns
  • manage own time and others' time
  • enter repair orders efficiently
  • basic computer skills
  • cost calculation skills

Nice-to-have

  • friendly and professional demeanor
  • positive team environment
  • earning customers for life

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter