Customer Banking Specialist - Fremantle (20 Hours/week)

Southsidecb

Fremantle, Western Australia, Australia
Part-time onsite (20 hours/week, monday – friday, 10am – 2pm)
Deliver seamless banking experience
Understand customer needs
Process applications for loans
Southsidecb is seeking a part-time Customer Banking Specialist for their Fremantle branch, focusing on delivering exceptional customer service and facilitating financial solutions. The role requires engagement with customers, understanding their needs, and promoting the bank's offerings while adhering to established processes

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

Matching Summary

Match Score: 85

Southsidecb is seeking a part-time Customer Banking Specialist for their Fremantle branch, focusing on delivering exceptional customer service and facilitating financial solutions. The role requires engagement with customers, understanding their needs, and promoting the bank's offerings while adhering to established processes.

Skills & Requirements

Must-have

  • deliver seamless banking experience
  • understand customer needs
  • process applications for loans
  • reconciling transactions
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at the centre
  • participate in community events
  • drive improvement

Key Requirements

  • Availability for Monday – Friday 10am – 2pm roster

Work Rights

Not specified

Tailored Resume

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