Credit Services Associate

HD Supply Holdings

Multiple Locations
Respond to inbound calls
General account information inquiries
Order processing system entry
Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information

Job Summary

  • Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information.
  • Monitors and tracks customer orders in accordance with credit and collection standards and to ensure on-time delivery.
  • Resolves issues with customers including processing adjustments on late charges and overages/shortages based on pre-established guidelines.

Matching Summary

Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information.

Skills & Requirements

Must-have

  • Respond to inbound calls
  • General account information inquiries
  • Order processing system entry
  • Monitor and track customer orders
  • Utilize business systems for documentation

Nice-to-have

  • Customer expectation follow-up
  • Resolve customer issues
  • Process adjustments on late charges

Key Requirements

  • 0-2 years of experience
  • HS Diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter