As a Service Delivery Manager, you are responsible for the end-to-end service delivery of application and infrastructure services to our clients
Job Summary
As a Service Delivery Manager, you are responsible for the end-to-end service delivery of application and infrastructure services to our clients.
You will manage and develop business-critical applications and infrastructure, working with teams of 20 to 100 professionals.
Capgemini invests in your growth through professionalization programs, certification, and access to hundreds of trainings, offering clear growth paths.
Matching Summary
As a Service Delivery Manager, you are responsible for the end-to-end service delivery of application and infrastructure services to our clients.
Skills & Requirements
Must-have
end-to-end service delivery
manage multidisciplinary teams
stakeholder expectation management
drive KPI and financial performance
identify commercial opportunities
Nice-to-have
fostering innovation
creating inclusive environments
entrepreneurial mindset
knowledge sharing community
Key Requirements
Bachelor's or Master's degree
ITIL4, Six Sigma, BiSL, SAFe certification
7+ years of experience in Service Delivery
Excellent leadership and stakeholder management skills