As a Customer Service Medewerker, you are the voice of KONE, providing professional, high-level service during every customer interaction
Job Summary
As a Customer Service Medewerker, you are the voice of KONE, providing professional, high-level service during every customer interaction.
Key responsibilities include friendly and professional handling of fault and lockout notifications, dispatching them to the correct service technician, and meticulously documenting data in the system.
KONE offers a competitive salary, generous leave, hybrid working options, opportunities for development, and a collaborative international work environment.
Matching Summary
As a Customer Service Medewerker, you are the voice of KONE, providing professional, high-level service during every customer interaction.
Skills & Requirements
Must-have
professional customer service
handle service calls
dispatch service technicians
Dutch and English language skills
Nice-to-have
service mindset
proactive attitude
stress resistant
team player
Key Requirements
MBO-4 work and thinking level
Ability to interpret documents
Experience in customer service environment is a pré