E Commerce Support Specialist

Agilent Technologies UK

Manesar, India
Strong triaging skills
Jira experience
Customer communication
The candidate will support the E Commerce team worldwide

Job Summary

  • The candidate will support the E Commerce team worldwide.
  • They will log support requests and update ticket information.
  • The role involves building a knowledge base and identifying repeat issues.

Matching Summary

The candidate will support the E Commerce team worldwide.

Skills & Requirements

Must-have

  • strong triaging skills
  • JIRA experience
  • customer communication

Nice-to-have

  • process optimization
  • knowledge sharing
  • problem-solving abilities

Key Requirements

  • Bachelor's or master's Degree
  • at least 6 years relevant experience
  • ITIL certification

Work Rights

Not specified

Tailored Resume

Cover Letter