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E Commerce Support Specialist
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Agilent Technologies UK
Manesar, India
Strong triaging skills
Jira experience
Customer communication
The candidate will support the E Commerce team worldwide
Job Summary
The candidate will support the E Commerce team worldwide.
They will log support requests and update ticket information.
The role involves building a knowledge base and identifying repeat issues.
Matching Summary
The candidate will support the E Commerce team worldwide.
Skills & Requirements
Must-have
strong triaging skills
JIRA experience
customer communication
Nice-to-have
process optimization
knowledge sharing
problem-solving abilities
Key Requirements
Bachelor's or master's Degree
at least 6 years relevant experience
ITIL certification
Work Rights
Not specified
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