Profee Support Specialist

CPS I/TruBridge

Remote
Professional coding software support
Coding workflows and application usage
Customer-facing support
The Professional Coding Support Specialist provides customer-facing support to users of TruBridge’s Professional Coding software

Job Summary

  • The Professional Coding Support Specialist provides customer-facing support to users of TruBridge’s Professional Coding software.
  • This role supports HIM and coding professionals by answering questions related to coding workflows, system navigation, and application usage.
  • The specialist takes ownership of user inquiries, documents interactions, and ensures timely resolution while maintaining compliance with coding standards and healthcare regulations.

Matching Summary

The Professional Coding Support Specialist provides customer-facing support to users of TruBridge’s Professional Coding software.

Skills & Requirements

Must-have

  • Professional coding software support
  • Coding workflows and application usage
  • Customer-facing support
  • HIPAA compliance

Nice-to-have

  • Problem-solving
  • Helping others
  • Software-supported environment

Key Requirements

  • Professional (pro-fee) coding or HIM experience
  • Familiarity with CPT, ICD-10-CM
  • Strong communication and customer service skills
  • Comfort working with software applications

Work Rights

Not specified

Tailored Resume

Cover Letter