Systems / Infrastructure Support Specialist

ACUUTECH PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 135 CECIL STREET PHILIPPINE AIRLINES BUILDING 069536
Sgd 2,500 - 4,500 / monthly pm
**
Fortinet
Security tools
Application troubleshooting
** ACUUTECH PTE. LTD. is seeking a Systems / Infrastructure Support Specialist to provide advanced IT support, both remotely and onsite, handling complex incidents and infrastructure issues. The ideal candidate will have strong technical skills in server and network environments, excellent communication abilities, and a proactive approach to customer service. **

Job Summary

  • The Service Desk Specialist provides advanced remote and onsite IT support to clients, acting as a key escalation point for complex incidents, service requests, and infrastructure issues
  • This is a client-facing MSP role that requires strong communication, ownership, and sound technical judgement
  • Principal Accountabilities Technical Support Provide advanced second-line support for incidents and service requests escalated from L1 engineers

Matching Summary

Match Score: 75

** ACUUTECH PTE. LTD. is seeking a Systems / Infrastructure Support Specialist to provide advanced IT support, both remotely and onsite, handling complex incidents and infrastructure issues. The ideal candidate will have strong technical skills in server and network environments, excellent communication abilities, and a proactive approach to customer service. **

Salary

SGD 2,500 - 4,500 / Monthly

Skills & Requirements

Must-have

  • Fortinet
  • Security Tools
  • Application Troubleshooting
  • Group Policy
  • Written Communication

Nice-to-have

  • Priority Management
  • Team Management
  • Technical Architecture
  • VPN
  • Firewall Management

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter