This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices
Job Summary
This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.
Execute End-to-End Renewal Motions: Lead and streamline renewal workflows from start to finish.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.
Matching Summary
This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.
Skills & Requirements
Must-have
Lead renewal workflows
Close renewals and expansions
Monitor auto-renewal status
Interact with customer procurement
Collaborate with Account Executives
Optimize CRM system usage
Nice-to-have
Customer-first mindset
Share advanced insights
Develop automation workflows
Lead cross-functional teams
Key Requirements
3+ years in sales, renewals, account management, or customer success