Manager, Cx Capability

RMIT University

Melbourne, Australia
Hybrid
Proven leadership skills
Experience in journey orchestration
Strong analytical thinking
This role will play a key role in a Digital Journey Orchestration initiative and amplify the Voice of Customer program

Job Summary

  • This role will play a key role in a Digital Journey Orchestration initiative and amplify the Voice of Customer program.
  • You will collaborate with stakeholders across the University to influence decisions and drive meaningful change.
  • RMIT is committed to being a child safe organisation and encourages applications from diverse communities.

Matching Summary

This role will play a key role in a Digital Journey Orchestration initiative and amplify the Voice of Customer program.

Skills & Requirements

Must-have

  • Proven leadership skills
  • Experience in journey orchestration
  • Strong analytical thinking

Nice-to-have

  • Familiarity with digital tools
  • Ability to influence stakeholders
  • Passion for equitable access to education

Key Requirements

  • Experience managing Voice of Customer programs
  • Excellent written and presentation skills
  • Experience in leading projects

Work Rights

Not specified

Tailored Resume

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