Field Services Technician Ii (acu)

DAS Health

West Des Moines, Iowa, United States
On-site
Onsite daily in west des moines ia
Troubleshoot windows and m365 environments
Manage assigned tickets with slas
DAS Health is seeking a Field Services Technician II to provide on-site technical support at a corporate office in West Des Moines, Iowa, and additional regional client sites. The ideal candidate will possess strong troubleshooting skills, customer service orientation, and experience in IT support

Job Summary

  • This role serves as the primary onsite technical resource for a key healthcare client in West Des Moines while supporting additional regional sites.
  • The technician will troubleshoot hardware, software, and network issues in real time while managing tickets aligned with service level agreements.
  • DAS Health offers opportunities for career growth, exposure to diverse technologies, and direct impact on client operations and patient care.

Matching Summary

Match Score: 85

DAS Health is seeking a Field Services Technician II to provide on-site technical support at a corporate office in West Des Moines, Iowa, and additional regional client sites. The ideal candidate will possess strong troubleshooting skills, customer service orientation, and experience in IT support.

Skills & Requirements

Must-have

  • Onsite daily in West Des Moines IA
  • Troubleshoot Windows and M365 environments
  • Manage assigned tickets with SLAs
  • Travel to regional client sites
  • Support servers and cloud systems

Nice-to-have

  • Proactive customer-first mindset
  • Strong attention to detail
  • Ability to work independently
  • Confidence supporting users face-to-face

Key Requirements

  • High School Diploma or GED required
  • 2-4 years of IT support experience
  • CompTIA A+ or Network+ preferred
  • Experience with MSP tools and RMM
  • Familiarity with Azure and AWS platforms

Work Rights

Not specified

Tailored Resume

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