Receptionist Turnante

The Hoxton

Florence, Italy
On-site
Guest experience management
Night shift operations
Billing accuracy
You make sure our guest experience never flags, even at night!

Job Summary

  • You make sure our guest experience never flags, even at night!
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
  • Ensure the safety of guests overnight whilst they are tucked up asleep.

Matching Summary

You make sure our guest experience never flags, even at night!

Skills & Requirements

Must-have

  • Guest experience management
  • Night shift operations
  • Billing accuracy
  • Team collaboration
  • Problem-solving

Nice-to-have

  • Positive and friendly attitude
  • Individual guest treatment
  • Proactive assistance
  • Team player
  • Adaptable and open to new ideas

Key Requirements

  • Experience with Micros Fidelio Opera or similar
  • Passion for exceeding guest expectations
  • Excellent organizational skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter