Sr Customer Service Representative

Motion Industries

Williamsport, PA, United States
Customer order processing
Inventory management
Sales negotiation within parameters
This role involves responding to customer inquiries, providing quotes, taking orders, and ensuring inventory levels for consignment customers are maintained

Job Summary

  • This role involves responding to customer inquiries, providing quotes, taking orders, and ensuring inventory levels for consignment customers are maintained.
  • The company offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
  • The position includes responsibilities such as mentoring lower level employees, negotiating sales prices, and acting as a backup for the Operations Manager.

Matching Summary

This role involves responding to customer inquiries, providing quotes, taking orders, and ensuring inventory levels for consignment customers are maintained.

Skills & Requirements

Must-have

  • Customer order processing
  • Inventory management
  • Sales negotiation within parameters
  • Backorder expediting
  • Mentoring lower level employees
  • Product sourcing and identification

Nice-to-have

  • Troubleshooting via telephone or email
  • Acting as subject matter expert
  • Cost effective freight determination
  • Partnering with account representatives
  • Attending regular training sessions

Key Requirements

  • Ability to place orders up to $5,000 per line
  • Ability to place orders up to $10,000 per purchase order
  • Experience in customer service and sales
  • Not specified work authorization requirements

Work Rights

Not specified

Tailored Resume

Cover Letter