Desktop Support Ii

F5

Spokane, , United States
Base: $44,000.00 - $66,000.00; bonus/equity: incen...
Fully remote
Pc and apple hardware support
O365, slack, zoom, teams support
Jamf and intune provisioning
The Desktop Support Specialist II delivers advanced, security-centric technical support and services to F5 end users globally via phone, email, and in-person interactions

Job Summary

  • The Desktop Support Specialist II delivers advanced, security-centric technical support and services to F5 end users globally via phone, email, and in-person interactions.
  • Responsibilities include the delivery of installation, upgrade, and troubleshooting of PC and Apple hardware, operating systems, and modern productivity tools such as O365, Slack, Zoom, Teams, Smartsheets, and Lucidchart.
  • As part of a collaborative, people-centered team, you’ll be expected to proactively share knowledge and foster a positive, inclusive workplace.

Matching Summary

The Desktop Support Specialist II delivers advanced, security-centric technical support and services to F5 end users globally via phone, email, and in-person interactions.

Salary

Base: $44,000.00 - $66,000.00; Bonus/Equity: Incentive compensation, bonus, restricted stock units; Benefits: Benefits package available

Skills & Requirements

Must-have

  • PC and Apple hardware support
  • O365, Slack, Zoom, Teams support
  • Jamf and Intune provisioning
  • ServiceNow ticketing
  • Security-centric technical support
  • Cloud PC and WiFi support

Nice-to-have

  • Human-first, diverse global team
  • Collaborative and inclusive workplace
  • Innovative approaches and reliability
  • Continuous learning and adaptability

Key Requirements

  • 2-3 years supporting technology
  • Associate degree or equivalent experience
  • Familiarity with Windows, MacOS, iOS, Android
  • A+ certification a plus

Work Rights

Not specified

Tailored Resume

Cover Letter