Customer Experience Associate - (future Opportunities) - Montreal - Inviting Applicants Who Identify As First Nation (status And Non-status) Inuit, And Métis

TD

Montréal, Quebec, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer needs assessment
Financial transaction processing
Promote banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package reflecting investments in colleagues' well-being.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer needs assessment
  • Financial transaction processing
  • Promote banking solutions
  • Positive customer experience
  • Accurate and timely execution

Nice-to-have

  • Charming self
  • Sense of achievement
  • Build positive work environment
  • Respecting coworkers
  • Operational improvements

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • MS Office and internet proficiency
  • Initiative and detail-oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter