Base: £30,900; bonus/equity: not specified; benefi...
Hybrid
Exceptional telephone and email communication
Customer service experience
Sales experience
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients
Job Summary
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients.
You’ll help us make health happen by communicating effectively, positively and professionally with prospective self-pay patients, providing them with information on treatments, packages, pricing and consultants available.
Joining Bupa in this role you will receive the following benefits and more: Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual Health Services Bonus Scheme.
Matching Summary
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients.
Salary
Base: £30,900; Bonus/Equity: Not specified; Benefits: Excellent benefits
Skills & Requirements
Must-have
Exceptional telephone and email communication
Customer service experience
Sales experience
Financial numeracy
Stakeholder management skills
Track self-pay patient activity
Nice-to-have
Proactive problem solving
Relationship building skills
Ideas generation for improvements
Promote Bupa's secondary care sites
Key Requirements
Experience in sales, customer service, account management
Good financial numeracy
Good stakeholder management / relationship building skills
A good understanding of private healthcare would be desirable