Operations Specialist

IEL

Toronto, Canada
High school diploma or ged required
Minimum one year data entry experience
Foundational understanding of fmcsa regulations
The Operations Specialist serves as a key liaison between brokers, carriers, and internal departments to ensure smooth day-to-day operations

Job Summary

  • The Operations Specialist serves as a key liaison between brokers, carriers, and internal departments to ensure smooth day-to-day operations.
  • This role is responsible for carrier setup, verification, and resolving inquiries while maintaining compliance and minimizing risk.
  • The position supports new hire onboarding by coordinating training logistics and reinforcing operational procedures through hands-on coaching.

Matching Summary

The Operations Specialist serves as a key liaison between brokers, carriers, and internal departments to ensure smooth day-to-day operations.

Skills & Requirements

Must-have

  • High School diploma or GED required
  • Minimum one year data entry experience
  • Foundational understanding of FMCSA regulations
  • Strong written and verbal communication skills
  • Experience handling high-volume calls

Nice-to-have

  • Transportation or logistics industry experience
  • Familiarity with transportation management systems
  • Ability to work effectively in fast-paced team
  • Proactive process improvement mindset
  • Hands-on coaching and training capabilities

Key Requirements

  • High School diploma or GED
  • Minimum one year data entry experience
  • Foundational knowledge of FMCSA and DOT regulations

Work Rights

Not specified

Tailored Resume

Cover Letter