Customer Service Representative

bcd-chemie.de

Sand Springs, United States
On-site
Timely customer communication
Accurate order processing
Full order life cycle management
Brenntag North America is seeking a Customer Service Representative to manage the order life cycle and ensure positive customer experiences in Sand Springs, United States. The role involves effective communication, order processing, and collaboration with sales and internal teams

Job Summary

  • The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs.
  • This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

Matching Summary

Match Score: 85

Brenntag North America is seeking a Customer Service Representative to manage the order life cycle and ensure positive customer experiences in Sand Springs, United States. The role involves effective communication, order processing, and collaboration with sales and internal teams.

Skills & Requirements

Must-have

  • Timely customer communication
  • Accurate order processing
  • Full order life cycle management
  • Customer complaint resolution
  • Compliance with regulations and policies
  • Microsoft Office Suite proficiency

Nice-to-have

  • Passion for collaboration
  • Dedication to customer satisfaction
  • Calm demeanor on customer calls

Key Requirements

  • 2+ years of experience in Customer Service
  • Experience with ERP/CRM systems
  • Willingness to work overtime, on-call, or after hours

Work Rights

Not specified

Tailored Resume

Cover Letter