Field Service Coordinator

GEA

Janesville, US
Service quoting and sla management
Scheduling and coordination of service work
Parts and tools ordering
The Homogenizer Field Service Coordinator is responsible for planning, quoting, invoicing, and coordinating all homogenizer service activities to ensure timely, professional, and high quality execution

Job Summary

  • The Homogenizer Field Service Coordinator is responsible for planning, quoting, invoicing, and coordinating all homogenizer service activities to ensure timely, professional, and high quality execution.
  • GEA offers a strong culture with opportunities for growth, reflected in an average employee tenure of 5 to over 11+ years.
  • Benefits include medical, dental, vision coverage starting on day one, 12 paid holidays, 136 hours of PTO, and a 7% 401(k) employer match.

Matching Summary

The Homogenizer Field Service Coordinator is responsible for planning, quoting, invoicing, and coordinating all homogenizer service activities to ensure timely, professional, and high quality execution.

Skills & Requirements

Must-have

  • Service quoting and SLA management
  • Scheduling and coordination of service work
  • Parts and tools ordering
  • Customer communication and experience
  • Invoicing and administrative accuracy
  • Organized service records and reporting

Nice-to-have

  • Strong organizational skills
  • Proactive planning
  • Focus on technician utilization
  • Focus on customer satisfaction
  • Calm and effective in fast-paced environment

Key Requirements

  • Experience in service coordination or field service administration
  • Proficiency with service management and scheduling systems
  • Familiarity with SAP preferred
  • Mechanical or technical aptitude a plus

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter