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Driscoll Careers is seeking a Patient Account Specialist II, responsible for managing patient accounts and ensuring efficient billing processes while providing excellent customer service. Ideal candidates should have healthcare access management or billing experience, along with strong communication skills and attention to detail.
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Job Summary
This position is responsible for creating patient accounts in the EMR system to support revenue, billing, and reimbursement cycles.
The role requires gathering demographic and financial information, verifying benefits, and procuring authorizations according to payer policies.
Employees must adhere to strict confidentiality, ethical guidelines, and customer service standards while potentially working rotating shifts.
Matching Summary
Match Score: 75
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Driscoll Careers is seeking a Patient Account Specialist II, responsible for managing patient accounts and ensuring efficient billing processes while providing excellent customer service. Ideal candidates should have healthcare access management or billing experience, along with strong communication skills and attention to detail.
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Skills & Requirements
Must-have
3+ years healthcare access or billing experience
Verify patient insurance benefits accurately
Process referrals and create encounter records
Manage patient scheduling and authorization procurement
Handle cash handling and daily reconciliation
Nice-to-have
Associate degree or higher education preferred
Experience with EMR patient accounting systems
Commitment to service excellence standards
Ability to work rotating shifts if required
Key Requirements
High school diploma or GED required
3+ years in healthcare access management or billing
2 years experience plus associate degree or higher
Knowledge of EMTALA guidelines and payer workflows