Guest Services Agent (Bell Desk)

NEW PARK PROPERTY PTE. LTD.

Singapore, Singapore
Guest services and concierge duties
Luggage and parcel handling
English communication skills
The Guest Services Agent serves as the primary point of reference for guests requiring assistance or information

Job Summary

  • The Guest Services Agent serves as the primary point of reference for guests requiring assistance or information.
  • Responsibilities include supervising luggage handling, welcoming guests, and providing personalized directions to local attractions.
  • The role requires anticipating guest needs to create memorable experiences while adhering to Pullman Singapore Orchard's code of ethics.

Matching Summary

Match Score: 85

The Guest Services Agent serves as the primary point of reference for guests requiring assistance or information.

Skills & Requirements

Must-have

  • Guest services and concierge duties
  • Luggage and parcel handling
  • English communication skills

Nice-to-have

  • Second language proficiency
  • Personalized guest experience creation
  • Inter-hotel sales promotion

Key Requirements

  • Minimum 1 year relevant experience in Concierge or Guest Services
  • Certificate related to customer service or hospitality
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter