Customer Service Representative

City of Boulder

Boulder, CO, United States
21.01 - 29.40 ph
On-site
Customer service policies and procedures
Respond to customer communications
Administer department programs
The City of Boulder is seeking a Customer Service Representative to provide administrative and technical support to the Open Space & Mountain Parks department. The ideal candidate will have strong interpersonal skills and a background in administrative roles with a focus on customer service

Job Summary

  • Provides administrative and technical support to the Open Space & Mountain Parks (OSMP) department around customer service goals.
  • Responds to external customer communications, including phone lines and the city’s Customer Relationship Management (CRM) system.
  • Supports supply management, financial actions, and purchasing activities for the department.

Matching Summary

Match Score: 85

The City of Boulder is seeking a Customer Service Representative to provide administrative and technical support to the Open Space & Mountain Parks department. The ideal candidate will have strong interpersonal skills and a background in administrative roles with a focus on customer service.

Salary

21.01 - 29.40

Skills & Requirements

Must-have

  • Customer service policies and procedures
  • Respond to customer communications
  • Administer department programs
  • Supply management and financial actions
  • Process payments and financial transactions

Nice-to-have

  • Excellent interpersonal relations
  • Strong organization and time management
  • Experience with municipal government

Key Requirements

  • High School Diploma or equivalent
  • Minimum two (2) years administrative experience
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter