Représentant, Service À La Clientèle 15h/semaine - Valleyfield (contract D'un An)

CIBC

Valleyfield, QC, CA
Not specified; not specified; competitive compensa...
Client issue resolution skills
Financial products knowledge
Flexible availability including evenings
The role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members

Job Summary

  • The role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members.
  • Candidates must be available to work during bank hours, including evenings and weekends, and may need to travel between different branch locations.
  • CIBC offers a competitive compensation package, wellbeing support, and a recognition program called MomentMakers to value employee contributions.

Matching Summary

The role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • Client issue resolution skills
  • Financial products knowledge
  • Flexible availability including evenings
  • Willingness to work at multiple branches
  • Digital literacy for mobile banking apps

Nice-to-have

  • Empathy and active listening
  • Proactive client engagement
  • Team collaboration mindset
  • Curiosity for continuous learning
  • Authentic interpersonal communication

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable
  • Completion of attribute-based assessment

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter