Lider/-ka Zmiany 30h

H&M

Warszawa, Poland
On-site
High level customer service
Store opening and closing procedures
Sales data analysis
As a Shift Leader, you will create an inspiring and friendly shopping atmosphere while supporting managers and motivating the sales team to deliver excellent customer service

Job Summary

  • As a Shift Leader, you will create an inspiring and friendly shopping atmosphere while supporting managers and motivating the sales team to deliver excellent customer service.
  • The role includes responsibility for store operations, sales analysis, and representing the brand to ensure the best customer experience.
  • Employees receive attractive benefits including a 25% staff discount, motivational programs, lunch cards, bonuses for referrals, sport and medical benefits, and access to development training.

Matching Summary

As a Shift Leader, you will create an inspiring and friendly shopping atmosphere while supporting managers and motivating the sales team to deliver excellent customer service.

Skills & Requirements

Must-have

  • high level customer service
  • store opening and closing procedures
  • sales data analysis
  • team leadership and motivation
  • bilingual in Polish and English
  • flexible working hours including evenings and weekends

Nice-to-have

  • proactive and motivated
  • excellent communication skills
  • passion for brand and collections
  • adaptability to changing priorities
  • open to feedback and personal development

Key Requirements

  • experience in retail or hospitality
  • knowledge of store operational procedures
  • 30 hours per week contract
  • communication skills in Polish and English

Work Rights

Not specified

Tailored Resume

Cover Letter