Customer Support Engineer - Pondicherry

Danaher Corp

Chennai, India
**
B.e./b.tech engineering degree
3 to 5 years ivd industry experience
Technical troubleshooting of diagnostic instruments
** Beckman Coulter Diagnostics, a part of Danaher Corp, is seeking a Customer Support Engineer in Chennai, India, to provide technical support for their diagnostic instruments. The role is fully remote and requires an engineering degree along with 3-5 years of relevant experience in customer service within the IVD industry. **

Job Summary

  • The role involves installing, maintaining, and providing operation training for Beckman Coulter diagnostic instruments in Tamil Nadu.
  • Candidates must ensure timely preventive maintenance planning and manage spare parts to minimize equipment downtime.
  • This position offers a remote work arrangement within a culture committed to continuous improvement and tangible impact in life sciences.

Matching Summary

Match Score: 75

** Beckman Coulter Diagnostics, a part of Danaher Corp, is seeking a Customer Support Engineer in Chennai, India, to provide technical support for their diagnostic instruments. The role is fully remote and requires an engineering degree along with 3-5 years of relevant experience in customer service within the IVD industry. **

Skills & Requirements

Must-have

  • B.E./B.Tech Engineering Degree
  • 3 to 5 years IVD industry experience
  • Technical troubleshooting of diagnostic instruments

Nice-to-have

  • Consultative customer support skills
  • CRM software usage for call handling
  • Experience generating service revenue

Key Requirements

  • Engineering Graduate with B.E./B.Tech Degree
  • Minimum 3 to 5 years relevant field experience
  • Advanced technical competency in one IVD product line

Work Rights

Not specified

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