Senior Manager, Professional Services Consultancy (airline Operational Systems & Professional Services Upsell)
CAE Australia
Multiple Locations
On-site
Airline operational systems expertise
Consultative selling skills
Professional services upselling
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption
Job Summary
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption.
Identify and actively upsell professional services, such as training, configuration, optimization workshops, system integrations, health checks, and process re-engineering.
Collaborate with Sales teams during pre-sales cycles by offering subject matter expertise, participating in discovery sessions, and shaping professional services proposals.
Matching Summary
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption.
Skills & Requirements
Must-have
Airline operational systems expertise
Consultative selling skills
Professional services upselling
Client relationship management
OCC software knowledge
Nice-to-have
Industry developments awareness
Product feedback provision
Long-term stakeholder relationships
International travel willingness
Key Requirements
8+ years of experience
Bachelor’s degree in Aviation, Business, Engineering, or related field