Assistente De Suporte Técnico De Service Desk - Campo Grande - Ms
Unisys UK
Campo Grande, MS, Brazil
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Provide operational and technical support
Monitor system performance
Interact with clients and support groups
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Unisys UK is seeking a Technical Support Assistant for their Service Desk in Campo Grande, MS, Brazil. The role involves providing operational and technical support for data center systems, monitoring system performance, and interacting with clients to resolve issues.
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Job Summary
Provides operational and technical support for data center computer systems and associated peripheral equipment.
Monitors online systems performance using software support tools to complete all scheduled work in a timely manner.
Interacts with customers and appropriate support groups to escalate issues for resolution.
Matching Summary
Match Score: 75
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Unisys UK is seeking a Technical Support Assistant for their Service Desk in Campo Grande, MS, Brazil. The role involves providing operational and technical support for data center systems, monitoring system performance, and interacting with clients to resolve issues.
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Skills & Requirements
Must-have
provide operational and technical support
monitor system performance
interact with clients and support groups
update systems and applications
Nice-to-have
organization and methods skills
negotiation and communication skills
relationship building skills
Key Requirements
Graduation in IT or similar area
Intermediate OS knowledge
Basic Office Package knowledge
Basic Network knowledge
Intermediate Internet knowledge
Desktop and printer installation/maintenance knowledge