Liability Specialist

EML

Melbourne, Australia
Fully remote
Claims liability decisions
Worker's compensation
Legislative timeframes
Reporting to the Eligibility Team Leader you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims

Job Summary

  • Reporting to the Eligibility Team Leader you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.
  • The purpose of this role is to make decisions on whether to accept, investigate or reject claims and once liability has been determined, forward the appropriate claims to the relevant case manager for on-going management.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

Reporting to the Eligibility Team Leader you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.

Skills & Requirements

Must-have

  • claims liability decisions
  • worker's compensation
  • legislative timeframes
  • objective decisions
  • WorkSafe guidelines

Nice-to-have

  • high level of resilience
  • complex conversations
  • customer needs
  • learning culture
  • diverse and collaborative team

Key Requirements

  • Previous experience handling claims liability decisions
  • background in worker’s compensation
  • High attention to detail
  • organisational skills
  • Effective communication
  • conflict resolution skills

Work Rights

Not specified

Tailored Resume

Cover Letter