This role provides high-quality administrative support to advice-related requests and transactions within Mercer's Administration Operations team
Job Summary
This role provides high-quality administrative support to advice-related requests and transactions within Mercer's Administration Operations team.
The position requires maintaining risk and control governance frameworks while supporting continuous improvement and enhancing the company's reputation through strong adviser relationships.
Candidates will benefit from professional development opportunities, a vibrant inclusive culture, and the scale of a global leader in risk and management consulting.
Matching Summary
This role provides high-quality administrative support to advice-related requests and transactions within Mercer's Administration Operations team.
Skills & Requirements
Must-have
Superannuation legislation knowledge
Sonata or SuperB system experience
Salesforce and Excel proficiency
Risk and control governance frameworks
Complaint resolution skills
Nice-to-have
Continuous improvement initiative support
Strong adviser relationship building
Peer review of complex processing
Proactive and accountable approach
Collaborative working relationships
Key Requirements
Demonstrated experience in operations or administration
Approval to work in Australia required
Criminal and bankruptcy check clearance
Work Rights
Must have appropriate approval to work in Australia