This role is responsible for leading Services strategy, execution, and market share growth within Nigeria and Ghana
Job Summary
This role is responsible for leading Services strategy, execution, and market share growth within Nigeria and Ghana.
The Services Head will also champion innovation for enhanced client experience and operational efficiency, uphold rigorous risk and control standards, and build, mentor, and lead high-performing team.
The role directly reports to the Sub-Saharan Africa Head of Services and is a member of the SSA Services Executive Committee.
Matching Summary
This role is responsible for leading Services strategy, execution, and market share growth within Nigeria and Ghana.
Skills & Requirements
Must-have
Services strategy execution
market share growth
client relationship management
risk and control standards
team leadership and development
innovation and digitization
Nice-to-have
collaboration with business heads
stakeholder engagement
operational efficiency
inclusive and ethical culture
Key Requirements
Minimum 15 years post-graduation experience
At least 12 years in banking industry
At least 2 years as VP/Deputy General Manager
Experience in three major banking operations areas