Customer Lending Specialist

Txcba

Brisbane, Australia
Hybrid
Home lending experience
Needs-based customer conversations
Compliance and security checks
As a Customer Lending Specialist, you will take accountability over every interaction, identifying your customer’s needs, offering solutions and maintaining regular contact to drive positive outcomes and experiences

Job Summary

  • As a Customer Lending Specialist, you will take accountability over every interaction, identifying your customer’s needs, offering solutions and maintaining regular contact to drive positive outcomes and experiences.
  • We have an established lending promotion framework that provides opportunity to develop within the lending role.
  • At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve.

Matching Summary

As a Customer Lending Specialist, you will take accountability over every interaction, identifying your customer’s needs, offering solutions and maintaining regular contact to drive positive outcomes and experiences.

Skills & Requirements

Must-have

  • home lending experience
  • needs-based customer conversations
  • compliance and security checks
  • customer relationship building
  • risk mindset
  • hybrid working arrangement

Nice-to-have

  • continuous improvement mindset
  • empathy toward customers
  • time management skills
  • adaptability to change
  • self-motivated
  • team collaboration

Key Requirements

  • some experience in home lending
  • ability to work in a high performing team
  • passion for guiding customers through lending journey

Work Rights

Not specified

Tailored Resume

Cover Letter