Customer Contact

Joyson Safety Systems Acquisition LLC

Apodaca, NL, Mexico
On-site
Manage purchase orders and forecasts
Track deliveries and shipments
Monitor service indicators
Joyson Safety Systems is seeking a Customer Contact for their Apodaca, NL location to manage communications and operations between OEM customers and internal teams. The role focuses on ensuring service excellence, tracking orders, handling customer claims, and maintaining customer satisfaction

Job Summary

  • The Customer Contact within the Supply Chain area is responsible for ensuring strong communication, service excellence, and operational alignment between OEM customers and internal teams.
  • This role plays a key part in managing demand, coordinating logistics, and maintaining customer satisfaction.
  • The Company is an Equal Opportunity Employer (EEO) and does not discriminate in any employment or employee relations based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran’s status, or any other basis protected by applicable discrimination laws.

Matching Summary

Match Score: 85

Joyson Safety Systems is seeking a Customer Contact for their Apodaca, NL location to manage communications and operations between OEM customers and internal teams. The role focuses on ensuring service excellence, tracking orders, handling customer claims, and maintaining customer satisfaction.

Skills & Requirements

Must-have

  • Manage purchase orders and forecasts
  • Track deliveries and shipments
  • Monitor service indicators
  • Handle customer claims
  • Communicate with customers
  • Ensure compliance with CSR

Nice-to-have

  • Collaborative and open culture
  • Lifelong learning support
  • Promote from within opportunities
  • Passion for automotive industry

Key Requirements

  • Experience in supply chain operations
  • Familiarity with OEM requirements

Work Rights

Not specified

Tailored Resume

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