Senior Associate - Global Customer Care (us Shift)

Smith+Nephew

Pune, India
Hybrid
Order management systems experience
Customer service expertise
Strong analytical skills
Join a dynamic team focused on innovation and growth

Job Summary

  • Join a dynamic team focused on innovation and growth.
  • Take ownership of complex surgery order processing and dispute resolution.
  • Enjoy flexible working hours and comprehensive benefits.

Matching Summary

Join a dynamic team focused on innovation and growth.

Skills & Requirements

Must-have

  • Order Management Systems experience
  • Customer Service expertise
  • Strong analytical skills

Nice-to-have

  • Problem-solving abilities
  • Customer-first mindset
  • Detail-oriented approach

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 5-7 years of experience in Order Management
  • Hands-on experience with SAP and EDI

Work Rights

Not specified

Tailored Resume

Cover Letter