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AIG is seeking a Qualitative Head Team member in Mexico City to oversee quality assurance in insurance policy issuance, ensuring accuracy, compliance, and efficiency. The ideal candidate will possess strong knowledge of regulatory frameworks and quality methodologies, while contributing to a culture of continuous improvement and collaboration.
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Job Summary
The role ensures the accuracy, completeness, and regulatory compliance of policies and insurance documentation prior to release.
Candidates must possess a deep understanding of policy issuance processes, underwriting instructions, and how errors impact operational risk.
AIG offers a comprehensive benefits package including health care, savings, financial protection, and tuition reimbursement for professional development.
Matching Summary
Match Score: 75
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AIG is seeking a Qualitative Head Team member in Mexico City to oversee quality assurance in insurance policy issuance, ensuring accuracy, compliance, and efficiency. The ideal candidate will possess strong knowledge of regulatory frameworks and quality methodologies, while contributing to a culture of continuous improvement and collaboration.
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Skills & Requirements
Must-have
Policy issuance quality control
Regulatory compliance in insurance
Operational risk management
Root cause analysis methodologies
SLA and KPI performance management
Nice-to-have
Process automation and optimization
Cross-functional leadership skills
Influence without authority
Continuous improvement mindset
Data-driven decision making
Key Requirements
Deep understanding of policy issuance processes
Strong capability in regulatory frameworks and audit standards
Experience with quality control models and sampling