Store Parts Professional

NAPA

Woburn, MA, United States
Base: $22.25ph; bonus/equity: not specified; benef...
On-site
Customer service
Parts lookup
Order processing
NAPA is seeking a Store Parts Professional in Woburn, MA, who will provide exceptional customer service and support in the automotive parts retail environment. The role requires strong communication skills, technical knowledge, and the ability to handle customer inquiries efficiently while maintaining a professional demeanor

Job Summary

  • Provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies.
  • Outstanding health benefits and 401K, stable company with a family feel, and opportunities for career paths and ongoing development.

Matching Summary

Match Score: 85

NAPA is seeking a Store Parts Professional in Woburn, MA, who will provide exceptional customer service and support in the automotive parts retail environment. The role requires strong communication skills, technical knowledge, and the ability to handle customer inquiries efficiently while maintaining a professional demeanor.

Salary

Base: $22.25/hour; Bonus/Equity: Not specified; Benefits: Health Insurance, 401(k) with match, Paid Time Off, Employee stock purchase plan, tuition reimbursement, professional development, wellness programs

Skills & Requirements

Must-have

  • Customer service
  • Parts lookup
  • Order processing
  • Technical advice
  • Product knowledge

Nice-to-have

  • Fast-paced environment
  • Work well under pressure
  • Professional appearance
  • Team player

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist certified
  • Functional literacy for part numbers
  • Working knowledge of store service area
  • Ability to operate a manual transmission vehicle

Work Rights

Not specified

Tailored Resume

Cover Letter