Concierge ( GCE O Levels / 1 Yr Exp / Immediate)

CAREERNEXUS PTE. LTD.

Singapore, Singapore
Not specified
Customer satisfaction focus
Gst refund handling
Smart-card application processing
CAREERNEXUS PTE. LTD. is seeking a Concierge with a minimum of GCE O Levels and one year of customer service experience. The role involves managing customer service operations, ensuring customer satisfaction, and effectively resolving issues

Job Summary

  • The role involves organizing and overseeing customer service operations with a primary focus on maintaining high customer satisfaction standards.
  • Key responsibilities include handling Goods and Service Tax refunds, Smart-Card applications, public announcements, and managing lost and found cases.
  • Candidates must demonstrate good communication skills to effectively address inquiries, resolve problems, and handle customer feedback.

Matching Summary

Match Score: 75

CAREERNEXUS PTE. LTD. is seeking a Concierge with a minimum of GCE O Levels and one year of customer service experience. The role involves managing customer service operations, ensuring customer satisfaction, and effectively resolving issues.

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • GST refund handling
  • Smart-card application processing
  • Lost and found case management
  • Public announcement duties

Nice-to-have

  • Effective feedback gathering
  • Strong interpersonal communication
  • Positive relationship building
  • Problem-solving efficiency

Key Requirements

  • Minimum GCE O Level qualification
  • At least 1 year of customer service experience
  • Good communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

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