Senior Machine Learning Engineer, Search Platform - Moveworks

ServiceNow

Mountain View, United States
Not specified; not specified; not specified
On-site
5+ years engineering experience
2+ years senior engineer leadership
Information retrieval and search ranking
ServiceNow is seeking a Senior Machine Learning Engineer for its GenAI Search Platform team to enhance search-based question answering systems using machine learning and generative AI technologies. The ideal candidate will have over five years of engineering experience, with a focus on search platforms and a passion for improving customer impact

Job Summary

  • The role involves architecting powerful abstractions to enable ranking and product teams to contribute safely to the codebase while driving LLM-enabled generative AI features.
  • Candidates will develop systematic evaluation metrics and methodologies for search models, leveraging LLMs to address unique enterprise challenges in security and privacy.
  • As a technical leader, you will help build a high-performing team by iterating on interview processes, mentoring engineers, and fostering an inclusive culture.

Matching Summary

Match Score: 85

ServiceNow is seeking a Senior Machine Learning Engineer for its GenAI Search Platform team to enhance search-based question answering systems using machine learning and generative AI technologies. The ideal candidate will have over five years of engineering experience, with a focus on search platforms and a passion for improving customer impact.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5+ years engineering experience
  • 2+ years senior engineer leadership
  • Information retrieval and search ranking
  • Natural language understanding background
  • Text processing and machine learning

Nice-to-have

  • Experience with large language models
  • Retrieval augmented generation (RAG) knowledge
  • Python library contribution experience
  • Golang programming experience
  • Open-source repository contributions

Key Requirements

  • 5+ years of engineering experience
  • 2+ years as a senior technical lead
  • First-hand experience with search platforms
  • Background in natural language understanding

Work Rights

Not specified

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