Service Cloud Solution Engineer

Salesforce

Not specified; not specified; not specified
Deep functional understanding of call centre operations
Ability to develop technical sales strategies
Experience configuring and demonstrating solutions
The Service Cloud Solution Engineer is responsible for communicating Service Cloud product offerings and architecture to prospects based on specific business requirements

Job Summary

  • The Service Cloud Solution Engineer is responsible for communicating Service Cloud product offerings and architecture to prospects based on specific business requirements.
  • This role involves evangelizing value to C-level executives and IT teams while developing tailored technical sales strategies to remove technical objections.
  • Candidates must be proficient in both English and Filipino/Tagalog to effectively collaborate with international teams and accelerate business growth in Asia.

Matching Summary

The Service Cloud Solution Engineer is responsible for communicating Service Cloud product offerings and architecture to prospects based on specific business requirements.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Deep functional understanding of call centre operations
  • Ability to develop technical sales strategies
  • Experience configuring and demonstrating solutions
  • Proficiency in English and Filipino/Tagalog

Nice-to-have

  • Previous experience as a Sales Engineer or Architect
  • Basic programming experience in HTML and web technologies
  • Workflow, BPM, and integration experience
  • AI and Generative AI experience

Key Requirements

  • Proficiency in English and Filipino/Tagalog languages
  • Experience with CRM solutions and contact center technology
  • Knowledge of relational databases and web technologies

Work Rights

Not specified

Tailored Resume

Cover Letter