Concierge & Telephony Services Officer

JLL

Canberra, ACT, Australia
Fully remote
Exceptional customer experiences
Integrated reception and concierge support
Proactive client needs addressing
Join our dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building

Job Summary

  • Join our dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.
  • We seek a skilled professional with proven customer service excellence and administrative expertise to deliver outstanding support across our integrated service platform.
  • Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

Matching Summary

Join our dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.

Skills & Requirements

Must-have

  • Exceptional customer experiences
  • Integrated reception and concierge support
  • Proactive client needs addressing
  • Professional front-of-house services
  • Remote support for other sites
  • Call handling and teleconference support

Nice-to-have

  • Entrepreneurial and inclusive culture
  • Develop strengths and enjoy fulfilling career
  • Shaping the future of real estate

Key Requirements

  • Australian Citizenship essential
  • Ability to obtain Agency PEP Clearance
  • Proven customer service excellence
  • Administrative expertise

Work Rights

Australian Citizenship required

Tailored Resume

Cover Letter