Operations Analyst – Monitoring Batch & Real‑time Transaction Processing

Global Payments

Ability to work in shifts
Distributed or mainframe operations background
Routine batch processing experience
The role involves providing monitoring and first-level support for business critical services to ensure service standards are maintained

Job Summary

  • The role involves providing monitoring and first-level support for business critical services to ensure service standards are maintained.
  • Candidates will perform routine batch processing, load client files, and monitor transmissions using tools like Connect Direct and Network Data Mover.
  • Global Payments is a dynamic team driving best-in-class payment technology solutions for millions of cardholders worldwide.

Matching Summary

The role involves providing monitoring and first-level support for business critical services to ensure service standards are maintained.

Skills & Requirements

Must-have

  • Ability to work in shifts
  • Distributed or mainframe operations background
  • Routine batch processing experience
  • File transfer monitoring skills
  • System monitoring and escalation

Nice-to-have

  • Experience with CA, BMC, or IBM suite
  • Bankcard industry knowledge
  • Continuous service review capabilities
  • Strong communication with internal partners
  • Ideas for process improvements

Key Requirements

  • Minimum 2 years relevant experience
  • High School Diploma or IT/Business degree
  • Shift work availability required

Work Rights

Not specified

Tailored Resume

Cover Letter