Customer Support Agent - Swedish/english Speaking

Teamtailor

Stockholm, Sweden
Not specified; benefits: 25 days pyid vacation; eq...
Hybrid
Fluent in swedish and english
Experience in customer support
Technical troubleshooting skills
Teamtailor is seeking a Customer Support Agent fluent in Swedish and English to join their Stockholm team. The role involves providing exceptional support in a fast-paced SaaS environment, focusing on customer satisfaction and technical problem-solving

Job Summary

  • The role involves delivering exceptional support to users via live chat, email, and phone while solving technical issues.
  • Teamtailor is a global SaaS platform used by over 13,000 companies with a focus on diverse team building and impact.
  • Employees receive a starter kit including a MacBook, iPhone, and swag along with 25 days of paid vacation.

Matching Summary

Match Score: 85

Teamtailor is seeking a Customer Support Agent fluent in Swedish and English to join their Stockholm team. The role involves providing exceptional support in a fast-paced SaaS environment, focusing on customer satisfaction and technical problem-solving.

Salary

Not specified; Benefits: 25 days paid vacation; Equipment: MacBook, iPhone, swag provided

Skills & Requirements

Must-have

  • Fluent in Swedish and English
  • Experience in customer support
  • Technical troubleshooting skills
  • Live chat support via Intercom

Nice-to-have

  • SaaS industry experience
  • Analytical thinking abilities
  • Proactive problem-solving mindset
  • Content creation for self-service

Key Requirements

  • Fluency in Swedish and English required
  • Solid customer support experience preferred
  • Based in Stockholm HQ location

Work Rights

Not specified

Tailored Resume

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