Customer Service Supervisor – Order Management

Medtronic

Competitive salary; short-term incentive via mip; ...
Lead customer service team
Manage order management processes
Experience with erp systems like sap
This role leads a customer support team responsible for providing accurate, timely, and high quality service to internal and external customers

Job Summary

  • This role leads a customer support team responsible for providing accurate, timely, and high quality service to internal and external customers.
  • Medtronic offers a competitive Salary and flexible Benefits Package including eligibility for the Medtronic Incentive Plan (MIP).
  • The position focuses on team leadership, operational execution, continuous improvement, and delivering consistent customer experience.

Matching Summary

This role leads a customer support team responsible for providing accurate, timely, and high quality service to internal and external customers.

Salary

Competitive Salary; Short-term incentive via MIP; Flexible Benefits Package

Skills & Requirements

Must-have

  • Lead customer service team
  • Manage order management processes
  • Experience with ERP systems like SAP

Nice-to-have

  • Six Sigma Yellow or Green Belt certification
  • Lean methodology application experience
  • Regulated environment compliance knowledge

Key Requirements

  • High School Diploma/GED with 5 years experience
  • Associate degree with 3 years experience
  • Bachelor's degree with 1 year supervisory experience
  • Strong communication and problem-solving skills

Work Rights

Not specified

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