Customer Success Manager - South Africa

Aerobotics Pty Ltd

Nelspruit, South Africa
**
3+ years customer success experience
Proficiency with salesforce crm
Fluency in afrikaans and english
** Aerobotics is seeking a Customer Success Manager located in the Northern territories of South Africa to enhance the value of their AI-driven agricultural technology for fruit producers. The ideal candidate will have a strong background in customer success or account management, particularly in technology or agriculture, and will be responsible for maintaining customer relationships and ensuring product utilization. **

Job Summary

  • This role involves helping fruit producers unlock the full value of Aerobotics' TrueFruit technology through strategic customer engagements.
  • The successful candidate will act as a key point of contact for growers and packhouses, ensuring they maximize the value of AI-driven insights.
  • You will be responsible for identifying churn risks, executing rescue plans, and driving expansion opportunities within existing customer accounts.

Matching Summary

Match Score: 75

** Aerobotics is seeking a Customer Success Manager located in the Northern territories of South Africa to enhance the value of their AI-driven agricultural technology for fruit producers. The ideal candidate will have a strong background in customer success or account management, particularly in technology or agriculture, and will be responsible for maintaining customer relationships and ensuring product utilization. **

Skills & Requirements

Must-have

  • 3+ years Customer Success experience
  • Proficiency with Salesforce CRM
  • Fluency in Afrikaans and English
  • Located in Tzaneen or Nelspruit area
  • Willingness to travel frequently

Nice-to-have

  • Experience in agricultural sector
  • Background in technology solutions
  • Proactive problem-solving skills
  • Strategic relationship building
  • Analytical mindset for ROI

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3+ years in Customer Success or Account Management
  • Fluency in Afrikaans and English
  • Location in Tzaneen, Letsitele, Hoedspruit, or Nelspruit

Work Rights

Not specified

Tailored Resume

Cover Letter