Account Operations Lead

Robinhood

Denver, CO, US
Base: $58,000-$68,000 usd; bonus/equity: eligible ...
On-site
Active finra series 7 license required
Active finra series 63 license required
Experience in brokerage account operations
The Account Operations team ensures accurate, compliant, and timely handling of customer account activity across the brokerage lifecycle

Job Summary

  • The Account Operations team ensures accurate, compliant, and timely handling of customer account activity across the brokerage lifecycle.
  • As an Account Operations Lead, you will review complex account workflows, resolve escalations, and maintain high standards for accuracy and documentation.
  • Robinhood offers performance-driven compensation including multipliers for impact, equity ownership, and best-in-class benefits like 100% paid health insurance.

Matching Summary

The Account Operations team ensures accurate, compliant, and timely handling of customer account activity across the brokerage lifecycle.

Salary

Base: $58,000-$68,000 USD; Bonus/Equity: Eligible for bonus opportunities + equity ownership; Benefits: 100% paid health insurance, 401(k) matching, lifestyle wallet

Skills & Requirements

Must-have

  • Active FINRA Series 7 license required
  • Active FINRA Series 63 license required
  • Experience in brokerage account operations
  • Ability to interpret policies and regulations
  • Strong analytical skills for case handling

Nice-to-have

  • Series 24 license preferred
  • Experience with estate and divorce scenarios
  • Proven track record of continuous improvement
  • High-performing team culture fit
  • Bold thinking and problem-solving mindset

Key Requirements

  • FINRA Series 7 and Series 63 licenses
  • Brokerage account operations experience
  • In-person attendance 3 days per week

Work Rights

Not specified

Tailored Resume

Cover Letter