Crm Operations Manager I Head Of Telesales

Abbott

Ho Chi Minh City, Vietnam
Crm platform design and management
Omni-channel marketing strategy
Customer acquisition and retention strategies
This critical role reports to the Head of CRM and collaborates with various departments to deliver campaign solutions driving positive business outcomes

Job Summary

  • This critical role reports to the Head of CRM and collaborates with various departments to deliver campaign solutions driving positive business outcomes.
  • Responsibilities include operational process design, technology implementation, campaign strategy optimization, and performance tracking.
  • Abbott offers career development with an international company recognized as a great place to work globally.

Matching Summary

This critical role reports to the Head of CRM and collaborates with various departments to deliver campaign solutions driving positive business outcomes.

Skills & Requirements

Must-have

  • CRM platform design and management
  • Omni-channel marketing strategy
  • Customer acquisition and retention strategies
  • Project and stakeholder management
  • Campaign execution and issue resolution

Nice-to-have

  • Inspiring strong collaboration
  • Presenting to senior leaders
  • Navigating complex organizations
  • Understanding business planning methodology

Key Requirements

  • 5-8 years CRM experience
  • Project management experience
  • Marketing strategy development
  • Strong communication skills
  • Excellent problem-solving skills
  • Ability to multitask
  • Marketing, Finance, Project Management, or General Business degree preferred

Work Rights

Not specified

Tailored Resume

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