Technical Support Specialist

29

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Livestock monitoring systems support
Dairy farm equipment troubleshooting
Hardware software connectivity fault finding
** The Technical Support Specialist position at 29 involves delivering technical support for livestock intelligence solutions, focusing on ensuring optimal system implementation and customer satisfaction. The role requires hands-on experience in technical troubleshooting and customer interaction within the agricultural sector. **

Job Summary

  • The role delivers reliable technical support for livestock intelligence solutions within the Ruminant Business Unit of an animal health company.
  • Responsibilities include leading after-sales support, performing site surveys, and managing end-to-end resolution of hardware and software faults.
  • Success requires strong customer-facing skills to build trusted relationships with farmers while maintaining accurate records in the CRM system.

Matching Summary

Match Score: 75

** The Technical Support Specialist position at 29 involves delivering technical support for livestock intelligence solutions, focusing on ensuring optimal system implementation and customer satisfaction. The role requires hands-on experience in technical troubleshooting and customer interaction within the agricultural sector. **

Skills & Requirements

Must-have

  • Livestock monitoring systems support
  • Dairy farm equipment troubleshooting
  • Hardware software connectivity fault finding
  • On-farm installation coordination
  • Customer onboarding and training delivery

Nice-to-have

  • Proactive customer relationship building
  • End-to-end case management skills
  • Flexible travel willingness
  • Strong independent field work capability

Key Requirements

  • Valid driving license required
  • Experience with dairy farms or farm-based equipment
  • 75% travel requirement

Work Rights

Not specified

Tailored Resume

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