Ar/enrollment Specialist I

Doctor Relocation LLC

Las Vegas, Nevada, US
Base: $19.85 - $30.21 ph; bonus/equity: not specif...
Customer support via phone and chat
Billing and enrollment process knowledge
Secure payment processing
The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels

Job Summary

  • The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels.
  • This role maintains confidentiality and adheres to compliance standards to deliver a dependable and customer-focused experience while handling payments and navigating enrollment systems.
  • The company offers a generous benefits package that fosters a sustainable culture of wellness encompassing living healthy, happy, secure, connected, and engaged.

Matching Summary

The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels.

Salary

Base: $19.85 - $30.21 per hour; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Customer support via phone and chat
  • Billing and enrollment process knowledge
  • Secure payment processing
  • Data privacy and confidentiality
  • CRM systems proficiency
  • Accurate data entry
  • Microsoft Office Suite proficiency

Nice-to-have

  • Stress management and resilience
  • Task prioritization
  • Active listening techniques
  • Time and workflow management
  • Process optimization experience
  • Strong organizational skills
  • Analytical skills and reporting

Key Requirements

  • Proven customer-facing experience
  • Healthcare or insurance background preferred
  • Strong CRM and data entry skills
  • Excellent multi-channel communication
  • Ability to multi-task and prioritize
  • Effective problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter