1 Year Contract Customer Service Officer (Insurance) (Up to $3,800) #NJE
RECRUIT EXPRESS PTE LTD
Islandwide, Singapore
Base: up to $3,800; bonus/equity: not specified; b...
Not specified
Professional phone and live chat communication
First touchpoint complaint resolution
Crm system record maintenance
This job posting is for a one-year contract position as a Customer Service Officer in the insurance sector with Recruit Express Pte Ltd in Singapore. The role involves addressing customer inquiries via phone and live chat, resolving complaints, and maintaining records in a CRM system
Job Summary
The role involves attending to customer and financial representative enquiries via phone and live chat professionally.
Employees are expected to resolve complaints and issues at the first touchpoint wherever possible.
The position requires maintaining accurate records of interactions in the CRM system and escalating issues when necessary.
Matching Summary
Match Score: 75
This job posting is for a one-year contract position as a Customer Service Officer in the insurance sector with Recruit Express Pte Ltd in Singapore. The role involves addressing customer inquiries via phone and live chat, resolving complaints, and maintaining records in a CRM system.
Salary
Base: Up to $3,800; Bonus/Equity: Not specified; Benefits: Not specified