Proficient in microsoft office and booking systems
EU HOLIDAYS PTE. LTD. is seeking a Customer Service Officer with a strong sales mindset for their Sales Executive (Tour Apprentice) role in Singapore. The position involves handling customer inquiries, managing bookings, and providing excellent after-sales service while promoting travel packages
Job Summary
This role serves as the first point of contact for clients, requiring a strong sales mindset to promote travel packages and upsell products.
The incumbent will handle inquiries, manage bookings, resolve issues, and ensure smooth travel operations while building long-term customer relationships.
Candidates must be able to work on shifts, including weekends and public holidays, to support continuous service delivery.
Matching Summary
Match Score: 70
EU HOLIDAYS PTE. LTD. is seeking a Customer Service Officer with a strong sales mindset for their Sales Executive (Tour Apprentice) role in Singapore. The position involves handling customer inquiries, managing bookings, and providing excellent after-sales service while promoting travel packages.
Skills & Requirements
Must-have
Strong communication and interpersonal skills
Proven ability to achieve sales targets
Proficient in Microsoft Office and booking systems
Ability to work on shifts, weekends, and public holidays
Nice-to-have
Passionate and customer-oriented mindset
Experience in the travel industry
Proactive approach to problem solving
Key Requirements
Minimum GCE 'O' Level / Diploma or equivalent qualification
1-2 years of experience in the travel industry (advantage)
Must be able to work on shift, weekends and public holidays